Chat with your businessCustomer insights at a glanceCatch unhappy customers early
Every customer conversation, understood.
BRIKS answers your customers on your website, tells you how they feel, and lets you ask anything about your business.
Free to start · Works with Shopify and Gmail
A website assistant that knows your business
Answers visitors on your website from your own pages, policies and products — day and night.
Customer insights
Every chat scored for outcome, satisfaction and sentiment, with the questions it couldn't answer.
Ask your business
How did chat do this week? What are customers asking? Plain questions, answers from your data.
Hand-offs, handled
When a visitor needs a person, it becomes a ticket with the whole chat attached.
Customer insights
Know how customers feel. Before it costs you.
Every website chat is scored for how it ended, how satisfied the visitor was, and what they asked about — including the questions your website assistant couldn't answer yet.
Assistant
Ask your business anything.
Plain questions, answers from your own chats and emails.
- “How did my website chat do this week?”
- “What couldn’t my website assistant answer?”
- “Which customers were least satisfied?”
Support
When it needs a person, your team takes over.
The visitor leaves their details, and your team gets a ticket with the whole chat attached — plus Gmail, summarised and triaged, with replies drafted for you to review.
- Personal details removed before any AI analysis
- Encrypted, with row-level security
- Replies are only drafts until you send them
Works anywhere
Run your business on autopilot.
BRIKS answers customers, analyses every conversation and hands you what needs a person — while you get on with your day. Keep an eye on all of it from the mobile app, right at your fingertips.
- See how customers are doing at a glance, wherever you are
- Pick up hand-offs and reply from your phone
- Ask your business anything, on the go
Run the business.
Skip the busywork.
Free to start · Your website assistant is live in minutes